syrinx

Hello Bill Gates. Since you've been gone, the idiots have been running the usability program at Microsoft. Here's an example.
See the picture above? It's the menu to your "recycle bin" desktop icon. You'll notice that I've drawn a highly visible yellow oval around two of the menu items in order to lead your attention to the "Delete" item and the "Empty recycle bin" item.

tags: research incompetence usability menus